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  • ATD Austin
  • Personal & Professional Development Community | The Unwritten Rules at Work

Personal & Professional Development Community | The Unwritten Rules at Work

  • 21 Jul 2026
  • 12:00 PM - 1:00 PM
  • Join us via zoom!
  • 5 registrants

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Personal & Professional Development Community

The Unwritten Rules at Work

How Invisible Expectations Shape Performance, Belonging, and Growth

Every workplace has two handbooks: the official one employees are given, and the invisible one they quietly learn by watching what gets rewarded, what gets punished, and what no one says out loud. These unwritten rules shape how people speak up, ask for help, take initiative, navigate meetings, build trust, and understand what it really takes to succeed. In this interactive session, we will explore how invisible expectations influence performance, belonging, and growth — and why L&D professionals, leaders, coaches, and managers need to make these hidden rules visible if they want learning and culture change to stick.

Participants will leave with a practical framework for identifying unwritten rules, examining the gap between stated values and lived experience, and using coaching questions to create more clarity, trust, and alignment in teams and learning environments.

Audience Takeaways

By the end of this session, participants will be able to:

  • Identify unwritten rules that shape behavior, communication, performance, and belonging at work.
  • Use the Invisible Rule Map to examine what is said, what is rewarded, what is discouraged, and what remains unspoken.
  • Apply coaching questions to make hidden expectations visible in onboarding, leadership development, team conversations, and culture-building work.

About Your Speaker: 

Isla Reddin, Corporate Performance Coach

Isla Reddin is a corporate performance coach passionate about bringing diverse tools and strategies to support individuals and teams to grow and reach their desired goals. Her background in curriculum design, training, and project management informs her coaching practice. Isla believes new tools and paradigms of learning need to be constantly created to meet the needs of individuals and society.

In her early career, Isla supported global sales, media, and PR events for international automotive, pharmaceutical, and financial services companies. In the past 15 years, she has worked in Europe and the US as a consultant and corporate performance coach with multiple clients, and as an entrepreneur in the tech, and education spaces. She understands how to help leaders and teams handle the diverse challenges they face with practical, creative, and flexible solutions.

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