
Q3 Chapter Meeting
What Are We Getting Wrong About Learning at Work?
A Fireside Conversation with Michele Lau Torres
Chief Learning Officer, City of Austin

We spend a lot of time in talent development talking about best practices, new tools, and what organizations should be doing. But what if some of the assumptions we’ve built our work around deserve another look?
Join ATD Austin for a candid fireside conversation with Michele Lau Torres, Chief Learning Officer for the City of Austin, as we challenge some of the conventional thinking about learning at work and explore where L&D may need to think differently.
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Together, we’ll dig into questions like:
- When is training not the answer?
- What should L&D professionals stop doing?
- What actually changes performance?
- Where might our profession need to rethink the way we approach learning at work?
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As expectations of L&D continue to evolve, these questions matter. How we define a learning need, where we focus our resources, and the solutions we recommend all influence the impact we’re able to make within our organizations.
Rather than a traditional presentation, this session is an opportunity to question assumptions, hear a different perspective, and join the conversation. Come ready to reflect on your own approach, exchange ideas with fellow talent development professionals, and consider what we might do differently to create greater impact through our work.

About the Speaker

Michele Lau Torres
Chief Learning Officer, City of Austin
Michele Lau-Torres is a visionary leader with over 20 years of experience in performance and organizational development. As the first Chief Learning Officer for the City of Austin, she launched the Learning, Engagement, and Development (LEAD) Office in May 2024, dedicated to leadership growth, training innovation, and employee engagement.
Michele’s career spans diverse sectors, including utilities, public safety, transportation, education, hospitality, and local government where she has designed impactful leadership programs, elevated workplace culture, and implemented transformative talent strategies. A best-selling author of Point Taken: Brilliant Business Advice from Women at the Top, she is celebrated for her passion for leadership excellence, innovative approach, team-building expertise, and commitment to driving meaningful organizational success.

This chapter meeting is a complimentary event for ATD Austin Members.
Guests are invited for just $15!
Register Now

For more information about the event, contact our VP of Professional Development: pro_dev@tdaustin.org