Leader In Learning Pre-Conference Session: Communicating Without a Manual

Pre-Conference Session!

Communicating Without a Manual

We all have expectations and assumptions of how people should act, what they should know etc., and those expectations dictate how we approach, interact with and connect with our friends, our colleagues, and our learners. Problem is, oftentimes those expectations are wrong and we miss the mark. Let's discuss how and why this happens and what you can do about it, in person and online.

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