April Chapter Meeting: Measuring Business Impact of L&D Solutions

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Too often we focus on the content of our learning programs, and not on the business impact of our programs. Deloitte employs a two-fold approach for driving L&D impact, focused on the effectiveness of L&D solutions and the macro-level value and impact of their Talent Development function. Learn about their outcome-based approach that enables planning, designing, measuring, and refining of L&D solutions and the overall L&D function for value and impact on the business. Then decide if you and your organization can initiate a similar approach to assess the impact of your learning programs.

• Recognize how to maximize impact by defining business priorities and performance objectives to support or enable, incorporate those in planning and design, measure against those, and then refine strategies and solutions accordingly.
• Apply an approach for evaluating the effectiveness of formal learning programs and driving continuous improvement efforts
• Employ a common language for articulating the value and impact of the L&D function to stakeholders in the business

#Talent Management #Evaluating Learning Impact #Interpersonal Skills #Business Skills