Much like any new tool used for training, social media is often either over-hyped or over-criticized by the learning community. Without much hard science on the topic, practical experience is our strongest barometer for where this exciting technology best fits into our educational approaches.
This session will help separate fact from fiction and myth from method. We’ll discuss where social media does (and doesn’t!) work in the training landscape, review social media platforms and best practices for integrating them, and present a fully gamified example of the use of social media in a training session.
What's in it for you?
ATD Competencies: Performance Improvement, Knowledge Management, Learning Technologies and Training Delivery
Chapter Meeting Format:
Sean works as a Sr. Manager of Social Media at Charles Schwab, providing the company’s social media coaches with the skills, tools, content, learning, and best practices they need to help financial consultants excel in using social.
Prior to that, Sean owned the social media certification curriculum program for Dell globally for over 6 years. Some highlights in this role include certifying over 16,000 employees in social media skills, certified salespeople outperforming non-certified salespeople, certified salespeople demonstrating lower attrition and turnover, and earning the honor of Most Innovative Use Of Social Media in 2016 from the Incite Group.
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